Privacy policy
christwaveofficial operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a complete shopping experience (referred to as "the Service"). christwaveofficial is powered by Shopify, which allows us to offer you our services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise contact us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any Service, you acknowledge the information collection, use, and disclosure practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies, relates to, describes or can be reasonably associated with you or another individual. Personal information does not include information that is anonymously collected or de-identified, meaning that it cannot reasonably be used to identify you or be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on your interaction with the Service, where you reside, and as permitted or required by applicable law:
- Contact Details including your name, address, billing address, shipping address, phone number, and email address.
- Financial Information including credit card, debit card, and bank account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
- Account Information including your username, password, security questions, preferences, and account settings.
- Transactional Information including items you view, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your purchase history.
- Communications with Us including information you provide when communicating with us, such as inquiries to customer support.
- Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage Information including information about your interactions with the Service, such as how and when you browse or interact with the Service.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from You including when you create an account, visit or use the Service, communicate with us, or otherwise provide us with your personal information;
- Automatically Collected Through the Service including information from your device when you use our products or services, visit our website, and through cookies or similar technologies;
- From Our Service Providers including when we engage them to provide specific technology or to collect or process your personal information on our behalf;
- From Our Partners or Other Third Parties.
How We Use Your Personal Information
Depending on how you interact with us or the type of service used, we may use your personal information for the following purposes:
- To Provide, Customize, and Improve the Service. We use your personal information to provide the Service, including fulfilling your contract with us; processing your payments; completing your orders; remembering your preferences and items of interest; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with returns and exchanges; enabling you to post reviews; and personalizing your shopping experience, such as recommending products related to your purchase history. This may include using your personal information to more accurately customize and improve the Service.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, SMS, or mail, and displaying online advertisements for products or services on the Service or other websites based on your past purchases, items added to your cart, or other activities on the Service.
- Security and Fraud Prevention. We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, and take action against potential fraudulent, illegal, unsafe, or malicious activities; protect public safety; and secure our services. If you choose to use the Service and register for an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other login details with others.
- To Communicate with You. We use your personal information to provide customer support, respond to your requests, provide effective service, and maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, and for investigating or participating in civil discovery, potential or actual litigation, or other adversarial proceedings, and for enforcing or investigating potential breaches of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- Sharing with Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
- Sharing with business and marketing partners to provide you with marketing services and advertisements. For example, we partner with Shopify and third-party services to support personalized advertising based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your location, you may have the right to request that we do not share your information for targeted advertising and marketing based on your online activities across different merchants and websites. You can exercise your right to opt out of these uses here.
- When you instruct, request us, or otherwise consent to us disclosing certain information to third parties, such as for product shipments, or using services via social media widgets or login integrations.
- Sharing with our affiliates or other members within our corporate group.
- In the event of a business transaction (such as a merger or bankruptcy), to comply with any applicable legal obligation (including responding to subpoenas, search warrants, or similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, our rights, and the rights of our users or others.
Our Relationship with Shopify
This Service is hosted by Shopify, and Shopify collects and processes personal information about your access and use of the Service to provide and improve its services. Information you submit to the Service will be transferred and shared with Shopify and, potentially, third parties located outside your country of residence to provide and improve the service for you. Additionally, to protect, grow, and improve our business, we use certain enhanced features provided by Shopify that combine data and information collected from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify will be responsible for processing your personal information, including responding to your requests regarding your personal information rights for these uses. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your region, you can exercise certain rights related to your personal information here at the Shopify Privacy Portal.
Third-Party Websites and Links
The Service may contain links to websites or other online platforms operated by third parties. If you visit a website that is not affiliated with or controlled by us, we recommend that you review that website's privacy and security policies, as well as other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information therein. Information you provide on public or semi-public platforms (including information you share on third-party social networking platforms) may also be visible to other users of the Service and/or users of that third-party platform, and our or third-party use of such information is unlimited. Our provision of such links does not imply our endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed in the Service.
Children's Data
The Service is not intended for children, and we do not knowingly collect any personal information from children under the legal adult age in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you can contact us using the contact details provided below to request the deletion of such information. As of the effective date of this Privacy Policy, we do not have actual knowledge of "sharing" or "selling" (as defined by applicable law) personal information of individuals under 16 years of age.
Information Security and Retention Period
Please note that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." Additionally, information you transmit to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through insecure channels.
The duration for which we retain your personal information depends on a number of different factors, such as whether the information is needed to maintain your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on your region, you may have some or all of the personal information rights listed below. However, these rights are not absolute and only apply in specific contexts, and in some cases, we may legally deny your request.
- Right to Access/Right to Know. You may have the right to request access to the personal information we hold about you.
- Right to Deletion. You may have the right to request the deletion of personal information we maintain about you.
- Right to Correction. You may have the right to request the correction of inaccurate personal information we maintain about you.
- Right to Data Portability. In certain circumstances and subject to specific exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
- Right to Opt-Out of Sale or Sharing of Targeted Advertising. Depending on your region, you may have the right to opt out of the "sale" or "sharing" of your personal information, or our processing of your personal information for "targeted advertising" purposes (as defined by applicable privacy laws). You can exercise your right to opt out of these uses here. Please note that if you have enabled the "Global Privacy Control" opt-out preference signal when visiting our website, we will automatically consider it an opt-out request for the device and browser you are using to browse the website, depending on your location. If we can link the device sending the signal to a Shopify account, we will also apply this opt-out request to that account. To learn more about "Global Privacy Control," please visit https://globalprivacycontrol.org/. Other than "Global Privacy Control," we do not recognize other "do not track" signals your browser or device may send.
- Manage Communication Preferences. We may send you promotional emails, and you can stop receiving them at any time by using the unsubscribe option displayed in the email. Even if you opt out, we may still send non-promotional emails related to your account or orders.
You can exercise any of the above rights by using the specific methods provided in the Service, or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have (including rights related to data processed by Shopify), please visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of the above rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Depending on applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request promptly, in accordance with applicable law.
Complaints
If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. Depending on your region, you may have the right to appeal our decision or lodge a complaint with a local data protection authority using the contact details listed below.
International Transfers
Please note that we may transfer, store, and process your personal information outside of your country of residence.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will do so based on recognized transfer mechanisms, such as the European Commission's standard contractual clauses, or any equivalent contract issued by the competent UK authority (as applicable), unless the data transfer destination is deemed to have an adequate level of protection.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.
Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise your available rights, please call, email